Personalized Gifts
Turn your moments into cherished memories with our personalized gifts collection. Tailored for every occasion, these customized gifts are perfect for showing your love and appreciation in a unique & heartfelt way.
How Can we Help ?
Answers to most common questions about products, orders, shipments, and payments.
Processing Time: 1-2 working days, after which the order is dispatched.
Shipping Timelines (calculated post-dispatch):
- Standard shipping: 4-7 working days (depending on location)
- Express shipping: 2-4 working days (depending on location)
*Please Note: Orders are not shipped or delivered on weekends or holidays.
Shipments may occasionally be delayed due to high order volumes, festive season demand, consignee unavailability, or third-party delivery processes. The Zappy Box team is always here to assist you in such situations. Please allow extra transit time for delivery and reach out to us at support@thezappybox.com for any assistance.
Shipping Timelines For Festive Season (calculated post-dispatch):
- Standard shipping: 10-12 working days (depending on location)
- Express shipping: 7-10 working days (depending on location)
Orders once placed, cannot be canceled if they have already been shipped.
You can always reach out at support@thezappybox.com to understand the status.
Our return and refund policy is subject to the terms and conditions given below:
- We do not accept returns or offer refunds for products that have been delivered in the best condition, meeting our stringent quality standards.
- Return, Refund or Exchange requests will be entertained only:
- Within 24 hours of delivery,
- If the product(s) received are damaged or the wrong/incorrect product is delivered.
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For any bulk order inquiries, please email us at support@thezappybox.com, and we assure you a prompt response and our team of experts will help you.
The latest update to this content was made on : 4 November 2025

